Easy access to public information is one of the keys to transparent and responsive university services. Driven by this need, Muhammad Hadli Al Furqon, a student in the Master's Program in Islamic Religious Education (PAI) at UIN Sunan Kalijaga Yogyakarta, developed Ki Suka Menjawab, an application based on artificial intelligence (AI) that is designed to help the public get information about the campus more easily and quickly.

The innovation was introduced at the launch of Ki Suka Menjawab during the National Seminar on Public Information Disclosure, titled "AI-Based Public Information Services," organized by the Information and Documentation Management Officer (PPID) of UIN Sunan Kalijaga Yogyakarta in the Theatrical Room of the Faculty of Medicine, 4th floor, on Thursday (10/15/2026). On the occasion, Hadli was interviewed about the background of the application's development, how it was built, and its potential to support public information disclosure on campus.

The arrival of Ki Suka Menjawab is one form of student contribution to driving the transformation of university information services. Through an AI-based chatbot, the public is expected to find the information they need more conveniently while enjoying an interactive digital service experience.

According to Hadli, Ki Suka Menjawab was developed to make it easier for the wider public to access UIN Sunan Kalijaga information transparently. The application uses AI technology from Anthropic and is designed to answer questions about the campus in a way that is relevant, concise, and focused.

“I created Ki Suka Menjawab so that people can get information about UIN Sunan Kalijaga easily and quickly,” he said.

Ki Suka Menjawab is relevant to strengthening the role of the UIN Sunan Kalijaga PPID in providing public information services. Using an AI-based chatbot opens opportunities to widen public access to campus information through a more interactive digital channel.

With proper development and integration, this technology has the potential to become a supporting tool for PPID services, especially in answering common questions and directing the public to the information they need. It can also improve the efficiency of information services while strengthening the user experience of accessing university information.

Even so, using AI in public information services still needs to be accompanied by the management of accurate information sources, regular data updates, and mechanisms for verifying answers. This is important so that ease of access goes hand in hand with the principles of openness, accuracy, and accountability of information. For information requests that require special procedures, the chatbot can be developed as an initial entry point that directs applicants to the PPID service mechanism in accordance with the regulations.

Interestingly, this innovation was born from a student of Islamic Religious Education rather than an information technology discipline. For Hadli, one's academic background should not stop a person from learning other fields and developing ideas that benefit society.

He believes that Islamic Religious Education students do not have to stay fixed on conventional religious knowledge. His interest in technology led him to explore the opportunities of using AI as part of educational innovation and public service.

The journey of developing Ki Suka Menjawab was not without challenges. Without a foundation in information technology, Hadli had to learn a range of skills from scratch, from programming and Python to HTML. This process was an important part of turning an idea that had once been only a concept into reality.

“I had to learn from zero to create the application I wanted and imagined could benefit many people,” he said.

During development, Hadli also worked to bring the application into a server environment together with the PPID. This step is part of an effort to connect student innovation with the real needs of campus information services.

Hadli hopes Ki Suka Menjawab can be used to its fullest and continue to be developed according to user needs. Looking ahead, he wants to offer more personalized services, including a chatbot integrated with student accounts to support complaints and service needs.

He also envisions developing a voice chat service with a three-dimensional (3D) character, so that digital interaction feels more real and is easy to use.

For UIN Sunan Kalijaga, this idea shows the potential for developing digital services that focus not only on using the latest technology but also on ease of access and service quality for the academic community and the wider public.

Hadli believes the academic environment at UIN Sunan Kalijaga also provides room for cross-disciplinary ideas to grow. In his view, support for new ideas is an important factor in ensuring that innovation does not stop at the idea stage but can be turned into useful solutions.

Ki Suka Menjawab is an example of how student initiatives can contribute to strengthening university services. With continued development and collaboration with information service managers, this AI-based innovation has the opportunity to become part of UIN Sunan Kalijaga's efforts to widen access to public information while building services that are increasingly open, adaptive, and responsive to community needs. (humassk)